Simpson Brent DDS

Simpson Brent DDS
Simpson Brent DDS 6500 Quaker Avenue Suite C Lubbock, TX 79413
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.104.161
March 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.168.245
February 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by james berlingeri xxx.xxx.14.91
January 26, 2012
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
by Anonymous
December 01, 2011
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by mp
November 14, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider offer flexible appointment times?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
August 22, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did they follow up with you after your appointment?
Yes.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
June 24, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider have helpful information available online?
Yes
by Anonymous
April 07, 2011
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
March 22, 2011
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