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Monarch Dental Associates

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Monarch Dental Associates
Monarch Dental Associates
(14 Reviews)
> Get Phone Number & Directions
2201 South Interstate 35 East Denton, TX 76205
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
First of all, your generic answers are put through software that provide a rather bizarre and positive spin on your review. Absolutely Orwellian. I erased that response. Who on earth cares about the chairs in the waiting room compared to if the dentist & office are competent? All I can say positively is that the staff & dentist were very pleasant. The dentist declared my broken tooth did not need a root canal. Turned out it did (as I was still in pain). This time I was referred to an Endodontist - just had the r.c. yesterday, so don't know if it's ok. But this office is terribly disorganized. They called me for appointments that the dentist cancelled, they didn't send any of my info. over to the other office (or the x-ray, so I had to pay extra for more of the same tooth). Seriously, I would NOT go back except they have the crown I need put on - after insurance this adventure has already cost 1600. My family was aghast at how much it cost for a root canal. Do not go here - my insurance through UNT only officers Monarch dental and someone out of town. I'm going out of town next time.
by TeamSanity
May 12, 2011
I would never recommend them to anyone. They were terrible. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. I felt like my needs were mostly met, but they didn't make any extra effort. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business.
by toy
May 05, 2011
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous
March 10, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were the waiting room chairs comfortable at this provider's office?
Not really
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
March 02, 2011
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Map and Directions
2201 South Interstate 35 East, Denton, TX 76205