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Monarch Dental Associates

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Monarch Dental Associates
Monarch Dental Associates
(31 Reviews)
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1410 North Loop 336 West Conroe, TX 77304
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Consumer Feedback

(31 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did you experience excessive oral pain after you left your appointment?
Kind of, it was bearable but I was in pain
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
July 12, 2011
Did this dentist answer all of your questions?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
July 11, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Are you going to visit this provider again?
Not if my life depended on it
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
by Anonymous
July 04, 2011
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
June 30, 2011
Does this dentist use current and safe equipment?
Fairly current
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous
June 06, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Did you experience unnecessary pain during your visit?
No
by Anonymous
May 17, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this provider's office clean?
It was satisfactory
by Anonymous
April 06, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
March 31, 2011
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider remember you by name?
No, I always have to remind them
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
March 10, 2011
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. I felt very safe in their care. I definitely trust them. They made the extra effort to make sure every question and concern I had was addressed.
by dean
March 08, 2011
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Map and Directions
1410 North Loop 336 West, Conroe, TX 77304