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New Image Family Dentistry

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New Image Family Dentistry
New Image Family Dentistry
(24 Reviews)
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3719 Riverdale Road Memphis, TN 38115
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Consumer Feedback

(24 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
Was the waiting area spacious?
No, but I can always find a seat
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.227.6
December 06, 2012
by Anonymous xxx.xxx.72.167
November 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.72.109
July 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.52.63
July 13, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.16.201
July 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.117.51
June 25, 2012
The staff never greet you when u arrive, both my appointments were for nine o'clok i was seen after ten thirty. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The dentist must of thought i was cutier than her cause she purposely mad me cry with her drill. lucky im a christian cause i no for a fact she was tryn to hurt me. why would they schedule eight people at the same time. Stayyyy AAWayyy!! its been a few weeks and my mouth still hurts im looking for another dentist as we speak but checking the reviews first . Take my advice dont be the next cry baby.
by REAL CONSUMER xxx.xxx.165.146
May 29, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.148.175
May 07, 2012
Consumers beware! This was not my first time visiting this provider, but you can rest assure it was my family's last. This is a family dentistry, but it is not child friendly nor does is appeal to the adult eye. The staff members; with the exception of the 1 tech that works the entire back area, are all nonchalant and could appear to care less. There are no books, chairs, toys, etc for children. The adult magazines are outdated,the decorative vase in the lobby has been broken for the past 12 months and still has the sign that says this is not a trash, there's broken equipment in the bathroom and sink area, and to top it off, cleaning supplies left out in the bathroom. I'm sure glad I didn't send my toddler in the bathroom by herself; can we say hazard!!! Now let's talk about the service. The tech is great and does what she can as the 1 person working the entire back area. But I've tried evening appointments, midday appointments and even the first appointment of the day. Each time I've had to wait an hour or so just to get called to the back, then I wait an additional hour or so. This last time, my appointment was at 9:00, after 10:00 my child had to use the restroom. I had to walk to the back, the tech was cleaning up to rooms and sweeping the floors, the dentist was not even there yet!!! (Why would you scheduled someone at 9:00 and you still have to clean up, or the dentist shows up when she gets ready) Once we started to receive service, everything was rushed. My toddler was in the chair all of 3 minutes. My adolescent had to have a tooth pulled; the dentist came in, no warm chatter, no explanation of what was going to happen, no nothing. Pulled his tooth, then had to clean his teeth because it wasn't done prior. Then it was my turn. I'm a big girl, but she hurt me!!! She blamed it on the tool, but I've had my teeth cleaned before and I didn't feel like crying or having to stop the dentist and ask him/her to ease up!!!(If you'd been there at 9:00, you wouldn't have to rush) Then we were done, and my children didn't receive a toothbrush, sticker, high five, nothing!! I didn't feel valued as a consumer and my time was disrespected. I hope someone affiliated with New Image Family Dentistry on Riverdale Rd in Memphis, TN reads this and passes the message. The time management and customer relations areas of your business is awful. I feel that I can justly voice my opinion because my family has conducted business with your office on several occasions and it's always the same thing. We left without service on several occasions because of service, but continued to try to support you, but we've had enough, we'll never be back!!
by Mother hen xxx.xxx.141.28
April 29, 2012
Was the toothpaste used during your cleaning enjoyable?
No, it didn't taste good at all
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Were you able to relax during your appointment?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Not really, I was given a couple tips but not very many
by Anonymous
November 22, 2011
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Map and Directions
3719 Riverdale Road, Memphis, TN 38115