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Lan Lohrasbi, dentist in Garland TX

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Lan Lohrasbi, dentist in Garland TX
Parkway Dental Care
(36 Reviews)
> Get Phone Number & Directions
2380 Firewheel Pkwy #900 Garland, TX 75040
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Consumer Feedback

(36 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Upon going to this dentist I was informed of a lot of work that I had to have done to replace "old work". Coincidentally, it was also the most recent work that had been done by my previous dentist of 5 years. Does not seem too trustworthy. On top of that, the girl at the front desk was rude in phone and in person. There are enough dentists in Knoxville...I would recommend driving past this one.
by Henry xxx.xxx.12.18
December 31, 2013
My family went to this office since it was our assigned provider. There was some kind of confusion with my appointment and I missed my appointment. They did not call with a reminder, which could of avoided my missed appointment. I could not schedule a cleaning with this office for another 10-11 months due to their already booked schedule. I thought this was unreasonable, then they told me they would not see me and I had to see another dentist for a cleaning. Office staff was rude and not flexible at all. No one should have to wait a year for a cleaning! Needless to say my entire family will not be returning here!
by unhappy xxx.xxx.84.37
December 31, 2013
Was the waiting area spacious?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did your teeth cleaning feel rushed?
No
Did this provider answer all of your questions?
Yes
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Viol xxx.xxx.53.119
December 30, 2013
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous xxx.xxx.198.203
December 23, 2013
I switched over to Parkway Dental after have seen a "country dentist" for 3 years whom I thought was to rough with the cleaning and maybe not competent. I haven't had any cavities in at least 25 years and no major problems. When I saw Dr Lovely he said I had to put in a crown and had to replace 4 fillings. I was quite chocked. I went to a different dentist to get a second opinon and he informed me that I did not have to replace any fillings and no need to put in a crown at this point. I'm going back to my "country dentist" who doesn't try to take advantage and do work that is not neccessary. My husband always warns me of dentists who try to take advantage and that was my experience with dentist Lovely.
by JBL xxx.xxx.178.178
August 02, 2013
Were the waiting room chairs comfortable at this dentist's office?
Not really
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Would you recommend this dentist to others?
No
by Anonymous xxx.xxx.49.181
July 24, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Does this dentist use current and safe equipment?
Yes
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.116.144
April 24, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office clean?
It was satisfactory
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.9.156
April 08, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.242.224
March 06, 2013
My first visit to Parkway Dental was a year ago, along with the rest of my family of 6. We all had our exams after waiting an excessive amount of time. Dr. Lovely was OK but offered a terrible bedside manner. I went back a few weeks later for a cleaning. The hygienist was very rough and even chipped one of my teeth while scraping. I called the office back 3 weeks ago to make an appointment & was disconnected. No One returned my call. I called back over a week ago during business hours & left a voicemail...Still no returned call. I called this morning and asked to speak with the office manager & got Jessica Lovely. What a waste of time. She was even worse than anyone else I had previously spoken to. The office has been in the process of changing billing systems & it took them a year to get my family's bill sent to us. I literally received the bill 3 days ago & while on the phone with Jessica Lovely,she gave me a hard time about the bill not yet being paid. She talked down to me. I will be asking for my records to take to another office where I will expect to be treated with courtesy & respect....
by Michelle xxx.xxx.181.48
January 21, 2013
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Map and Directions
2380 Firewheel Pkwy #900, Garland, TX 75040