KOEN Orthodontics

KOEN Orthodontics
KOEN Orthodontics 1195 East Spring Street Cookeville, TN 38501
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Consumer Feedback

(26 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider friendly?
Yes
by Anonymous
September 08, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this orthodontist offer alternative choices to metal braces (ceramic, Invisalign)?
Yes, they had expertise in all areas
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
August 26, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
August 12, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
June 09, 2011
Did you feel safe in this provider's care?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 07, 2011
Did the orthodontist spend time with you during your visit?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
May 19, 2011
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