They are always prepared for my appointment and remember everything about me. I'll definitely be going back. I didn't have a bad experience. I was confident that they were using the latest treatment methods. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. They were so nice and professional and even called me to remind me about my upcoming appointment.