Tracey L. Turner, DMD, PC

Tracey L. Turner, DMD, PC
Tracey L. Turner, DMD, PC 934 Beaver Grade Road Coraopolis, PA 15108
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider have helpful information available online?
Yes, but very little
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous
December 05, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
September 06, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office too cold?
No, it was fine
by Anonymous
July 20, 2011
Did this provider have reasonable prices?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
July 18, 2011
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
June 21, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
April 19, 2011
Did this provider have reasonable prices?
Absolutely!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
April 06, 2011
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They made the extra effort to make sure every question and concern I had was addressed. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by PENNY
March 26, 2011
This dentist is arrogant and self-righteous. She performed procedures on my children that I did not authorize. She did work and then informed me that she had performed these procedures after the fact with the explanation that she hurried and completed the work because it would not have been paid for after her upcoming birth date. When I contacted the insurance company, I was informed that this was not the case and she had another eight years to receive the work. When I spoke to her about having performed work without authorization or even showing me x-rays, she became very hostile and aggressive in her communication. She told me that while I "may" be intelligent, I can't understand x-rays. Further, if she finds something while she is working, she doesn't have time to discuss what has to be done with me. I would not recommend this dentist to anyone who desires open communication, permission for work done in the case of a minor child, nor professionalism in the handling of complaints. If you enjoy being treated like a moron and having claims denied for services not covered, then by all means take your child to this dentist.
by jordanb3
January 11, 2011
DR TURNER IS GREAT AT WHAT SHE DOES!SHE AND HER STAFF ARE VERY ACCOMODATING AND MAKE WHAT WOULD BE A TENSE SITUATION, VERY COMFORTABLE.
I WOULD RECOMEND HER HIGHLY TO ANYONE!!
PENNY DYE
by ROYPA2
March 02, 2008
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