I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. The chairs in their waiting room were pretty average. They weren't top-of-the-line but weren't uncomfortable either. The air conditioning was pretty frigid, so if you get cold easily, bring a sweater! They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.