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West Hill Dental

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West Hill Dental
West Hill Dental
(18 Reviews)
> Get Phone Number & Directions
128 South Broadway Tarrytown, NY 10591
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by MP xxx.xxx.46.142
August 15, 2012
DON'T GO THERE!!! Their staff was not friendly at all, I didn't feel welcome there. Dr. Chang was rude and rushed through my visit. I needed to schedule a root canal and I had to wait 3 weeks for the appointment. When I arrived the receptionist was VERY rude and informed me that the dentist wouldn't be back in the office until October. She claimed to have called me to cancel but SHE NEVER DID. She was so rude and didn't apologize at all. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I would never visit them again. I was very disappointed.
by EmP xxx.xxx.193.73
August 14, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.111.87
July 12, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider late to your appointments?
No, they were on time
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
November 30, 2011
Were you able to watch TV during your dental procedure?
No, I was very disappointed
by Anonymous
September 14, 2011
It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I keep records of all my dental procedures, so I appreciated them giving me an invoice right when I asked. They are very organized and professional. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean. They gave me a little information about fees and payment plans before my treatment, but not enough. I wish they had gone over it more thoroughly with me. I probably would have decided to not do the treatment.
by brwnskinbabi
June 03, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were you able to relax during your appointment?
Yes
Does this dentist use current and safe equipment?
Yes
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this provider rush your appointment?
No
by Anonymous
May 13, 2011
My husband and I visited Judy Chang DDS for 1 year and were appalled at the low quality of the services we received. On top of giving bad service, Chang and her staff were dishonest about tacking on $100's worth of unsubstantiated charges.
Chang's cleanings were not thorough, though she charged each of us an extra $20 at each cleaning for "Dental Hygiene Instructions." Neither of us recall receiving instruction that would merit such a cost.
The staff is discourteous and abrasive. The receptionist takes personal calls and ignores customers who are waiting to check in or out. She tacks on a minimum $9 fee any time a customer pays by credit card.
Finally, after reviewing our dental insurance claims from 2009 and comparing them with our receipts from West Hill Dental, I found $200 worth of unsubstantiated charges. I went in to the office with a stack of proof to show Chang and she fumbled for excuses before finally having her receptionist refund me.
We have now switched to a dentist in Briarcliff Manor.
by Smacklou
March 25, 2010
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Map and Directions
128 South Broadway, Tarrytown, NY 10591