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Rome Family Dental Service P C

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Rome Family Dental Service P C
Rome Family Dental Service P C
(47 Reviews)
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215 North Washington Street Rome, NY 13440
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Consumer Feedback

(47 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Basket case xxx.xxx.218.29
January 12, 2012
All the equipment at this office is state-of-the-art. I feel very safe here because I know it's safe and current. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here. Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are.
by bea
December 06, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
November 29, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
October 24, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 20, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office too cold?
No, it was fine
by Anonymous
September 12, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous
August 26, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
July 11, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
by Anonymous
May 23, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Not only could I tell that the practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about. It is obvious that their office is cleaned regularly. It was fantastic.
by W.Russell
May 19, 2011
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Map and Directions
215 North Washington Street, Rome, NY 13440