Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you by name?
No, and they don't make an effort to even try