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Russell DiPalma, DDS

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Russell DiPalma, DDS
(18 Reviews)
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195 E Main St Fredonia, NY 14063
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you refer this provider to a family or friend?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider listen to your input and concerns?
Yes
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous xxx.xxx.245.31
April 03, 2013
Was this provider's office too cold?
No, it was fine
Were you able to watch TV during your dental procedure?
No, I was very disappointed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by motherof3 xxx.xxx.140.112
February 14, 2013
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this dentist use current and safe equipment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.245.31
January 30, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.28.233
May 21, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged.

I have avoided dentists because of my fear of procedures. They went out of their way to keep me relaxed.
by Susan P xxx.xxx.106.79
February 06, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
July 19, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office too cold?
No, it was fine
Was the toothpaste used during your cleaning enjoyable?
Yes
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
July 09, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
April 12, 2011
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Map and Directions
195 E Main St, Fredonia, NY 14063