Steven Procopio, DDS

Steven Procopio, DDS
Steve A Procopio Jr DDS PC 527 E Genesee St Fayetteville, NY 13066
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
by Anonymous
May 20, 2011
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
May 10, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. The entire support staff is very welcoming. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded and I rarely have to wait more than a few minutes. They try to make sure you have the same hygienist every time you go for a cleaning. Kirstin is very personable and always remembers me and little personal things we discussed in prior appointments. Dr. Procopio has a very relaxed and good-natured personality but you never doubt that he knows what he's doing. It's obvious that he's enthusiastic about his career. I would recommend this dentist office to friends and family.
by Cory S
April 28, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
by Anonymous
April 27, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider have reasonable prices?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous
April 05, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
by Anonymous
April 02, 2011
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Does this provider remember you and your circumstances at every appointment?
Yes
Did you experience unnecessary pain during your visit?
No
Did they follow up with you after your appointment?
Yes.
by Anonymous
March 23, 2011
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did this provider have reasonable prices?
Yes
by Anonymous
March 09, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They made the extra effort to make sure every question and concern I had was addressed. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. The chairs in their waiting room were definitely above average. I was comfortable.
by Mary
March 01, 2011
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