Was the waiting area spacious?
No, multiple people had to stand
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me