Cesario Vincent A DMD Jr

Cesario Vincent A DMD Jr
Cesario Vincent A DMD Jr 28910 State Route 3 Black River, NY 13612
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Consumer Feedback

(51 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Was the background music pleasant while you were in the waiting room?
Yes
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
I was impressed that this provider took notice of areas outside of their specialty that might help me.
by Anonymous xxx.xxx.226.76
July 03, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
by Anonymous xxx.xxx.91.88
June 19, 2014
I had THE most unprofessional experience at Dr. Cesario's office. The hygienist was obviously inexperienced, which didn't bother me at first because I thought...if she's trained well, she'll do fine - you gotta start somewhere. But, the longer I sat in her chair the more I wanted it to be over FAST. She wasn't detail oriented - she hit the xray machine against my face three times. Then, she didn't clean my teeth with any type of order - skipping teeth and then going back to try to remember which ones she hadn't done. She was extremely rough when flossing, ramming the floss down in between my teeth. She kept the light shining in my eyes, so I kept my eyes closed quite a bit. When she wanted me to open my mouth, instead of saying "open" she tapped on my lips with her tools! Then she used extremely cold water on my teeth and didn't respond to non-verbal cues that I was uncomfortable. I asked her to adjust the water temperature and she got an attitude with me! Then she left me in the chair with no explanation for about 10 minutes. I thought she'd gone to get some warm water, but she came back with the "office manager" who is also the dentist's wife, who proceeded to tell me they wouldn't be scheduling me for a follow up. Really?! I had already decided that if I WERE to come back, it would be to see a different hygienist, but Mrs Cesario didn't even ask me if I was ok, for my "side" of the story, or apologize for my bad experience! I said to her - that's ok and smiled. And she said with attitude "I thought it would be" and stormed off. Wow! I don't know...maybe the hygienist was their daughter? She obviously was having a bad morning and lied to her office manager but if this is the way they handle things...gosh! It was a strange and unprofessional experience and I would HIGHLY recommend you avoid this dental office.
by YankeeBaker xxx.xxx.16.22
April 01, 2014
Was this dentist's staff friendly?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider have reasonable prices?
Yes
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by amy xxx.xxx.253.217
February 07, 2014
Did this provider have reasonable prices?
Absolutely!
Was the waiting area spacious?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.239.70
January 24, 2014
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.16.151
July 01, 2013
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Would you recommend this dentist to others?
I Already Have
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.224.55
April 25, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Was the waiting area spacious?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous xxx.xxx.111.84
March 27, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.21.3
March 12, 2013
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.73.226
March 05, 2013
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