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Emergency Dental

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Emergency Dental
Emergency Dental
(22 Reviews)
> Get Phone Number & Directions
11229 West Dodge Road Omaha, NE 68154
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.158.200
March 22, 2012
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Jared
January 08, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous
December 28, 2011
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable. There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member.
by K lu
December 19, 2011
My husband went in to get a cap done and after paying them several hundreds to do this they sent us another bill for $300 more stating our insurance wasn't going to cover the rest. (this was even after they told him the several hundred we paid upfront was the only cost) I got the bill in December and 2 weeks later received a collections call charging me an additional $50!!! I got one bill from them and they sent us to collections and we were told there is nothing they can do about it. All they want is your money what a terrible company.
by Alicia
December 12, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 09, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. I felt like they really cared about me. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Mike
September 12, 2011
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Not only could I tell that the practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about.
by Sidra santos
August 15, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
August 14, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Was this provider's office too cold?
No, it was fine
Did this dentist allow you to regularly rinse your mouth during your procedure?
Definitely not, I almost choked
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
May 26, 2011
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Map and Directions
11229 West Dodge Road, Omaha, NE 68154