J Lane Putnam DDS Pllc

J Lane Putnam DDS Pllc
J Lane Putnam DDS Pllc 150 Fairview Road Mooresville, NC 28117
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Consumer Feedback

(35 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
January 04, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 14, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 04, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Would you recommend this dentist to others?
I Already Have
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
November 22, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
November 17, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 10, 2011
Was this provider's staff friendly?
Yes
Did this provider have reasonable prices?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
August 26, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by memo
August 25, 2011
Was the waiting area spacious?
Yes
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did you feel safe in this provider's care?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
June 21, 2011
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
June 13, 2011
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