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Barone & Ford DDS PA

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Barone & Ford DDS PA
Barone & Ford DDS PA
(18 Reviews)
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452 Matthews Mint Hill R Matthews, NC 28105
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all.
by Lisa Smith xxx.xxx.19.240
May 29, 2012
Did you experience unnecessary pain during your visit?
No
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
December 28, 2011
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 05, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too loud?
No, it wasn't too loud
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
by Anonymous
June 28, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
May 12, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
April 16, 2011
I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. Apparently they haven't ever heard of the saying 4;the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. I ended up spending quite a bit for my visit. They were very expensive.
by anonymous
March 24, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 10, 2011
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Map and Directions
452 Matthews Mint Hill R, Matthews, NC 28105