James Rafael DDS

James Rafael DDS
James Rafael DDS 2211 Delaney Drive Burlington, NC 27215
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous
July 11, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
June 26, 2011
They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. They always make sure to return my phone call as soon as possible. They've never left me waiting. My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed.
by DD
April 21, 2011
Did this provider rush your appointment?
No
Was the dental equipment clean?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
March 29, 2011
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous
March 23, 2011
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Did your teeth cleaning feel rushed?
No
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
March 11, 2011
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