K O A L A Dental Care

K O A L A Dental Care
K O A L A Dental Care 1521 Northway Drive Saint Cloud, MN 56303
Add a Review

Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
November 15, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you going to visit this provider again?
Without a doubt!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
November 14, 2011
The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment! It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. Everyone in my community knows that they are the absolute best in the field. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients.
by mom of 6
November 02, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
October 28, 2011
They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They've never used foul language. They always make an extra effort to be polite and courteous.
by Shatheed
September 20, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
July 18, 2011
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Daneen Bellefeuille
June 28, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Krista Opsahl
May 12, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
Was it easy to make an appointment with this provider?
Yes
Was the chair you sat in during your dental procedure comfortable?
No, I couldn't wait to get out of it
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Was this dentist friendly?
Not at all
by Anonymous
May 06, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Let me just say that the chairs in their waiting room are extremely comfortable. I almost fell asleep waiting for the dentist- thats how relaxed I was. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly.
by hunter adamski
May 02, 2011
Add a Review