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Douglas Raedy, DO

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ENT

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Douglas Raedy, DO
West Michigan Ear Nose & Thrt
(21 Reviews)
> Get Phone Number & Directions
3850 Glenkerry Ct Portage, MI 49024
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
by Anonymous
December 05, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have helpful information available online?
No, just a basic listings page
Was the waiting area spacious?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
November 21, 2011
Did this ENT Otolaryngologist answer all of your questions?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 14, 2011
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
October 20, 2011
Was this provider's office too cold?
No, it was fine
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
October 18, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. Everyone in my community knows that they are the absolute best in the field. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Marcia Adams
October 17, 2011
They never left me for an extended period of time and I never felt ignored. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I couldn't believe how promptly they contacted me with my test results. It really showed how much they care about their patients. The staff here does their best to make you feel at home. They are always friendly and make me feel welcome.
by Rick
October 07, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Would you recommend this ENT otolaryngologist to others?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 29, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
Yes
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
April 28, 2011
This place is so fantastic about involving patients in their treatment method. They were curious about any input I had and took everything I had to say to heart. I definitely liked how many treatment options I was presented with here. They didn't recommend surgery too quickly and really wanted to try other treatments first. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. My sinus surgery was very successful, which has increased my quality of life. NO MORE SINUS INFECTIONS and I CAN BREATH normally again!!!!
by Laura V
April 21, 2011
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Map and Directions
3850 Glenkerry Ct, Portage, MI 49024