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Stephen Chase, MD

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Stephen Chase, MD
(24 Reviews)
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211 S Crapo St Mount Pleasant, MI 48858
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.67.160
February 15, 2013
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous xxx.xxx.226.165
February 04, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.100.36
June 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by jrsatt xxx.xxx.197.4
April 23, 2012
Did this ENT Otolaryngologist promptly contact you with any test results?
I definitely don't think they called me as soon as they got them
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
They listened, but I'm not sure they really cared
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
January 08, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
by Anonymous
January 06, 2012
Was this ENT Otolaryngologist friendly?
Friendly Enough
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
They listened, but I'm not sure they really cared
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
December 06, 2011
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
November 02, 2011
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider's office too cold?
Yes, I was starting to get numb
Does this ENT Otolaryngologist use current and safe equipment?
No; the equipment needs to be updated
by Anonymous
September 24, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you refer this provider to a family or friend?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
September 01, 2011
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Map and Directions
211 S Crapo St, Mount Pleasant, MI 48858