Dr. Stephen W. Colby, DDS MS PA

Dr. Stephen W. Colby, DDS MS PA
Edina Orthodontics/Centennial Lakes 7373 France Avenue South Suite #400 Edina, MN 55435
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
September 19, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Would you recommend this orthodontist to others?
I Already Have
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 14, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel that this orthodontist had a kid-friendly office?
Yes
by Anonymous
September 13, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Friendly Enough
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
August 09, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did the orthodontist spend time with you during your visit?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you recommend this provider to others?
I Already Have
Was it easy to make an appointment with this provider?
Yes
by Anonymous
July 12, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 15, 2011
Did this provider use excessive foul language?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider have helpful information available online?
Yes
by Anonymous
May 05, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider prominently display their diplomas or business license?
No, I never saw one
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Anonymous
April 05, 2011
Did the orthodontist spend time with you during your visit?
Yes, they were with me almost my whole visit
by Anonymous
March 25, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too loud?
No, it wasn't too loud
Did this provider have reasonable prices?
Yes
by Anonymous
March 25, 2011
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