Penn Searls & Glavin DDS PC

Penn Searls & Glavin DDS PC
Penn Searls & Glavin DDS PC 1640 Fort Street Suite A Trenton, MI 48183
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.210.115
January 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Suzanne Cathey xxx.xxx.234.168
January 26, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this dentist friendly?
Yes
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
January 05, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
December 19, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 11, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
November 18, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider seem irritated to be working with you?
No, they were polite
Are you going to visit this provider again?
Without a doubt!
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's office too cold?
No, it was fine
by Anonymous
October 31, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous
September 19, 2011
I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Wonderful dentists! We live in Farmington Hills and it is worth the one hour drive to go to here.
by Kathy
July 20, 2011
I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on, but i still haven't gotten my request of massage chairs during my hygienist visit--haa. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I've already told my friends and family about the fantastic experience I had there. They had quite a few interesting magazines, but I'm much more impressed with the quality of the dental work, my crown has lasted a long time, and the caring staff and dentists. I used to dread going to the bi-annual dental visit, but never since switching to Linda the hygienist and Dr. Searls!
by karlos
March 13, 2011
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