Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
No, I always have to remind them
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider listen to your input and concerns?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information