Dominic Cusumano, MD

Dominic Cusumano, MD
Eastpointe Internists 28295 Schoenherr Rd Ste C Warren, MI 48088
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Patient xxx.xxx.120.21
June 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.195.17
April 01, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
February 15, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you going to visit this provider again?
Without a doubt!
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
November 06, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by J.Fowler
October 19, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
October 14, 2011
Did this provider answer all of your questions?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
September 12, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
April 25, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Were the restrooms clean at this provider's office?
No, they were disgusting
by Anonymous
March 15, 2011
Does this provider have helpful information available online?
Yes, but very little
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Would you refer this provider to a family or friend?
Yes
Was the waiting area spacious?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 09, 2011
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