Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me