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James Burtka, DO

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James Burtka, DO
Sterling Physicians
(26 Reviews)
> Get Phone Number & Directions
36040 Dequindre Rd Sterling Heights, MI 48310
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this family doctor's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Would you recommend this family doctor to others?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
December 29, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider promptly return your phone calls?
Yes
by Anonymous
December 11, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
November 21, 2011
Was this provider's staff friendly?
Friendly Enough
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
October 30, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
October 16, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
October 13, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
October 05, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider have reasonable prices?
Yes
Did they follow up with you after your appointment?
Yes.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
September 14, 2011
Was the waiting area spacious?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
September 12, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Bill
August 22, 2011
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Map and Directions
36040 Dequindre Rd, Sterling Heights, MI 48310