Larry Poel, DO

Larry Poel, DO
West Michigan Sports & Rehab 1310 Wisconsin Dunewood Med Center 301 Grand Haven, MI 49417
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Consumer Feedback

(54 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Bruce xxx.xxx.101.71
April 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Adam VanOeveren xxx.xxx.159.126
March 27, 2012
Was it easy to make an appointment with this provider?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
February 27, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
February 27, 2012
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
February 16, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider offer flexible appointment times?
Yes
by Anonymous
January 16, 2012
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. What I liked was how friendly the doctor and staff were here. I felt welcomed and think I will be returning.
by Marilyn Painter
January 13, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider remember you and your circumstances at every appointment?
Yes
Was the waiting area spacious?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
December 05, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you refer this provider to a family or friend?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this family doctor friendly?
Yes
by Anonymous
November 15, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I am going to refer everyone I know here. I absolutely love this place. They always made sure that I wasn't in any pain. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by patientsofpoel
November 15, 2011
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