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Donn Latour, MD

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Donn Latour, MD
(36 Reviews)
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7070 E Drive North Battle Creek, MI 49014
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
December 07, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
November 13, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
October 30, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
October 16, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
October 14, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too cold?
No, it was fine
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you feel safe in this provider's care?
Yes
by Anonymous
October 07, 2011
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous
June 27, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was the waiting area spacious?
Yes, extremely spacious
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
June 13, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
June 09, 2011
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
by Anonymous
June 06, 2011
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Map and Directions
7070 E Drive North, Battle Creek, MI 49014