Glen A. Kan, DDS

Glen A. Kan, DDS
Glen A. Kan, DDS 10801 Lockwood Drive Silver Spring, MD 20901
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the waiting room chairs comfortable at this dentist's office?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
December 01, 2011
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
November 30, 2011
Everyone has heard my raves already about this dentist. They are so amazing, I just want the world to know! It's very reassuring to know that they are recommended by other dentists. It gives me confidence that I'm going to a professional. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Dr. Kan is a wonderful dentist. He is very professional, pleasant and performs thorough examinations. I feel fortunate to have him as my dentist.
by CleanSmile
November 02, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The toothpaste they used during my cleaning tasted great. It made the experience that much better. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Anonymous1
October 25, 2011
All of the dental recommendations Dr. Kan has suggested to me have proven to be beneficial for my oral health I trust his knowledge to be current and value his opinion. I have confidence in his explanations of my treatment plans.
by Guest
October 20, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I keep records of all my dental procedures, so I appreciated them giving me an invoice right when I asked. They are very organized and professional.
by Sandra
October 14, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this dentist answer all of your questions?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
September 19, 2011
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by Bernard
August 31, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
April 13, 2011
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