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Richard Norris, MD

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Richard Norris, MD
Northampton Spine Medicine
(20 Reviews)
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22 Atwood Dr., 3rd floor third floor Northampton, MA 01060
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this rehabilitation specialist friendly?
Very! The most welcoming office I've visited!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
January 19, 2012
Does this rehabilitation specialist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this rehabilitation specialist use current and safe equipment?
Yes
How would you compare this rehabilitation specialist to others in his/her field that you have visited?
Among the best I have seen
Were you able to relax during your appointment?
Yes
by Anonymous
December 28, 2011
Was the waiting area spacious?
Yes
Did you experience unnecessary pain during your visit?
A little, but it was bearable
How would you compare this rehabilitation specialist to others in his/her field that you have visited?
Among the best I have seen
Does this rehabilitation specialist promptly return your phone calls?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
November 18, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were you able to relax during your appointment?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
October 06, 2011
Did you feel safe in this provider's care?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too cold?
No, it was fine
by Anonymous
September 02, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
July 20, 2011
Was it easy to make an appointment with this provider?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
June 26, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Anonymous
June 02, 2011
Did you feel safe in this provider's care?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
April 21, 2011
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
March 24, 2011
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Map and Directions
22 Atwood Dr., 3rd floor third floor, Northampton, MA 01060