David Gendelman, MD

David Gendelman, MD
Burlington Eye Associates 172 Cambridge St Ste 103 Burlington, MA 01803
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Consumer Feedback

(49 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider's staff friendly?
Yes
Does this provider give unbiased advice?
Yes
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Would you refer this provider to a family or friend?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
April 22, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
April 22, 2011
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider promptly return your phone calls?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
April 15, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
April 08, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
March 24, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you going to visit this provider again?
If I need to, I'll return
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
March 23, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
March 21, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were you able to relax during your appointment?
Yes
Did this provider answer all of your questions?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
March 08, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
March 04, 2011
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