Dental Group

Dental Group
Dental Group 2171 Main Street Tewksbury, MA 01876
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
They gave me sufficient information to make a decision about my treatment plan. They gave me all the information I needed about fees and payment plans before they scheduled my treatment. I appreciated them giving me enough information to consider my options before paying for it. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Me
December 14, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. Not only did the crowns, fillings, and veneers I got last for a long time, they lasted way longer than they were supposed to. It was great not having to go in and get them redone all the time. I could tell that they did a fantastic job putting them in. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by CapFamily
December 09, 2011
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this dentist use current and safe equipment?
Yes
Did this dentist answer all of your questions?
Some were answered
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
November 12, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
October 07, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you experience any unnecessary pain while your teeth were cleaned?
No
Are you going to visit this provider again?
Without a doubt!
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 29, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I was given a polite greeting when I walked in. It was nice to be acknowledged. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything.
by Noemail
September 09, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Would you recommend this provider to others?
No
by Anonymous
May 18, 2011
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