Lane Oral & Maxillofacial Surgery PC

Lane Oral & Maxillofacial Surgery PC
Lane Oral & Maxillofacial Surgery PC 443 Route 130 Sandwich, MA 02563
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Consumer Feedback

(41 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Loved every they where so friendly
by Kim xxx.xxx.220.54
July 14, 2020
I went to see Dr. Lane thinking I needed an implant. After X-rays and examination, he told me I could get the implant but I should check with my dentist because he thought I just needed a crown. His opinion was honest and correct.
Dr. Lane and his staff were very polite and professional. I was one of the first patients in his office after it reopened from Covid-19. I felt very safe with precautions that the staff used.
by Catherine xxx.xxx.52.102
July 03, 2020
They got my daughter in for surgery promptly and Dr Lane does great work/ lost a star because they forgot to review post op procedures with us and sent us off without post op instructions. I assumed they were in the bag they gave us but were not.
by J’s mom xxx.xxx.153.110
July 02, 2020
My complaint (which I called Lane's office about) was that I was told before arriving that the cost of an extraction less the $46 my ins. paid would be $654. I arrived and paid and was told by Dawn, that if my ins. paid more, I would be refunded. Three weeks later I get a bill for $54, I called to find out why as I could see that they charged "more" than originally stated and my ins. paid "more" ($108). They could not tell me why the charge went up, kept saying it was a "guesstimate" (very unprofessional language) & I owed the difference - not a refund. Claims they always make sure patients are aware that the payment they're making is a "guesstimate". I reminded her that was not our conversation at all, in fact, she told me if my ins. paid more, I would get a refund. I told her I was not happy, she said she's tell her boss & hung up on me.
Also, shouldn't the doctor or his nurse call & check in on a patient the next day to make sure they are alright? This doctor's office does not. Very odd, and uncaring.
by Michelle Shelly McDermott xxx.xxx.51.246
July 01, 2020
very good
by sharon foley xxx.xxx.242.198
July 01, 2020
+My first visit. I am totally impressed with the staff and Dr Lane. I was fully informed what to expect with my tooth extraction and implant. They made me feel very comfortable and confident that I will get the very best outcome.
by Joe Scordato xxx.xxx.26.207
June 27, 2020
Dr. Lane and his entire staff are the most professional group of people
you are likely to find ! Kind and caring, they were there for me from beginning to end !
by Kevin P. Moran xxx.xxx.239.182
June 26, 2020
Dr. Lane has performed extractions and putting in implants for me over the past two years. He and his staff have been cordial, professional, and excellent at the care they provided both during and after the procedures. I appreciate that Dr. Lane would always see me to check on any concerns I had, even months after surgery. He is always engaging and knowledgeable. I am sorry that I have moved out of state and will not be able to see him as needed.
by Barbara xxx.xxx.241.26
June 21, 2020
I’m middle aged and needed my wisdom teeth removed. Dr Lane and his staff were outstanding. I’m almost 48 hours post surgery and very well cared for. I’ve had no pain and only minor swelling. The experience was professional and comfortable.
by Savie16 xxx.xxx.234.137
February 29, 2020
I will only see Dr. Lane and his team for oral surgery, his "chair-side" manner is amazing and after seeing him as a child for some procedures, I am going back to him 17 years later for another!
by MK xxx.xxx.214.5
February 12, 2020
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