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Diane M. English, MD

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Diane M. English, MD
St. Elizabeth's Medical Center Bone and Joint Center
(33 Reviews)
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736 Cambridge St CCP9 Brighton, MA 02135
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
September 07, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider rush your appointment?
No
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider offer flexible appointment times?
Yes
by Anonymous
August 31, 2011
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
by Anonymous
August 02, 2011
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I didn't experience any unnecessary pain during my visit and she helped me find a solution to the problem.
by rm
July 21, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
June 08, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
June 06, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was the waiting area spacious?
Yes
by Anonymous
May 17, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I was very impressed. I love how attentive they are here. Their full attention is always on me and it makes me feel special. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Matt Johnson
May 10, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was it easy to make an appointment with this provider?
Yes
Did this provider have reasonable prices?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
April 27, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
April 25, 2011
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Map and Directions
736 Cambridge St CCP9, Brighton, MA 02135