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Austin O'Brien, MD

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General Practitioners

Merrimack Valley Internal Medicine Associates

North Chelmsford, MA

Merrimack Valley Internal Medicine Associates

North Chelmsford, MA

Merrimack Valley Internal Medicine Associates

North Chelmsford, MA

Merrimack Valley Internal Medicine Associates

North Chelmsford, MA
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Austin O'Brien, MD
(47 Reviews)
> Get Phone Number & Directions
33 Bartlett St Ste 201 Lowell, MA 01852
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
June 22, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this provider to others?
If I Had To
by Anonymous
June 15, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider remember you and your circumstances at every appointment?
Yes
Does this general practitioner use current and safe equipment?
Yes
by Anonymous
June 09, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 13, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was this general practitioner friendly?
Extremely Friendly
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
May 05, 2011
They didn't seem too happy to be helping me. Maybe they were just having a bad day, but they could have been nicer. The doctor was somewhat unfriendly. I felt like I wasn't really welcome there. They make no effort to make me feel special. I don't think they appreciate my loyalty to them. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business.
by wDunBar
May 03, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Would you refer this provider to a family or friend?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider late to your appointments?
No, they were on time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
April 27, 2011
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Map and Directions
33 Bartlett St Ste 201, Lowell, MA 01852