Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Not at all! They were happy to address every concern I had
                        
                        
                            Are you confident that this provider will continue working with you until a solution is reached?
                        
                        
                            Yes, I know I can count on them to find a solution
                        
                        
                            Was this provider's staff friendly?
                        
                        
                            Yes, they went above and beyond
                        
                        
                            Was it clear that this provider takes pride in the appearance of his/her office?
                        
                        
                            Yes, the office was well organized and taken care of
                        
                        
                            Does this provider leave you on hold for a long time when you call?
                        
                        
                            No, they are really great about answering the phone right away