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Herbert Gould, MD

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Herbert Gould, MD
(23 Reviews)
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16220 S Frederick Ave Gaithersburg, MD 20877
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. When comparing them to others I have visited for the same condition, they are among the best I have seen. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I was confident that they were using the latest treatment methods. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by Anonymous
November 29, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider have reasonable prices?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
November 16, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was the waiting area spacious?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
September 06, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider use current and safe equipment?
Yes. Everything was recently upgraded
Was this provider's office easy to locate?
Fairly Easy
Was the waiting area spacious?
Yes
by Anonymous
August 16, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too cold?
No, it was fine
by Anonymous
August 08, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
July 26, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
June 20, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous
May 31, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider use current and safe equipment?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
May 03, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
April 18, 2011
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Map and Directions
16220 S Frederick Ave, Gaithersburg, MD 20877