Shaffer & Shaffer Family Dentistry

Shaffer & Shaffer Family Dentistry
Shaffer & Shaffer Family Dentistry 700 Saint Christopher Drive Ashland, KY 41101
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Consumer Feedback

(21 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Toni Eastham xxx.xxx.60.189
April 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.195.91
February 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.222.52
January 27, 2012
Are you going to visit this provider again?
Without a doubt!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
December 26, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They were so nice and professional and even called me to remind me about my upcoming appointment.
by Jeffrey Sims
October 31, 2011
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I am going to refer everyone I know here. I absolutely love this place. When I left my appointment, my mouth felt cleaner than it's ever felt. They did such a fantastic job. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I have been going here for 22 years...they are truly amazing!!
by Meg
October 08, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
September 03, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's staff friendly?
Yes, they went above and beyond
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
by Anonymous
June 08, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Scott
May 04, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. The chairs in their waiting room were comfortable. The toothpaste they used during my cleaning tasted OK. It made the experience that much better. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by KJE
April 11, 2011
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