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Edward Devin, MD

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Edward Devin, MD
Horizon Health
(20 Reviews)
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19530 Doctors Dr Germantown, MD 20874
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Consumer Feedback

(20 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
No, they were polite
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
February 28, 2012
Dr.devin should retire now. He is unproffessional and does not want to do his job. He counts on medical students to see his patience while he is hidding in his office chatting on the phone. I had been with him few years but he does not even know I am his patient. He is rude and unfriendly and can not diagnose you correctly. Forget about confidentiality in this office and you always wait more than an hour to see a medical college students. Leave this office because there are plenty of good doctors in Germantown area. I am glad I left this clueless doctor.
by Patient
February 11, 2012
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
December 19, 2011
Were the waiting room chairs comfortable at this general practitioner's office?
Not at all; cheap and plastic
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did they follow up with you after your appointment?
Yes.
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
November 02, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this general practitioner answer all of your questions?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
October 24, 2011
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
July 20, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
July 17, 2011
Whenever I have a question, even if it's very basic, the front desk staff always make me schedule an appointment, which is extremely frustrating. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. Dr. Devin tries his best NOT to see his patients. He has two or three 3rd year medical students doing assessments on his patients which he NEVER double checks. If I insist on seeing him, he makes me feel like I'm going to put him behind schedule even when I've made the appointment to see him. If he does see me he's usually out of the room within about 2 minutes. The med students are usually nice enough but how much do they really know? They aren't doctors yet and how do I know they won't miss something important?
by Stay Away!
July 07, 2011
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this provider's office easy to locate?
Fairly Easy
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
July 06, 2011
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider promise services he/she couldn't provide?
A few, but not too many
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
April 12, 2011
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19530 Doctors Dr, Germantown, MD 20874