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Scaria Mathew, MD

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Scaria Mathew, MD
MedStar Shah Medical Group at Lusby Medical Center
(20 Reviews)
> Get Phone Number & Directions
11910 HG Trueman Rd Lusby, MD 20657
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
November 14, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
November 04, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
October 21, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel safe in this provider's care?
Yes
by Anonymous
October 11, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this family doctor friendly?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
October 07, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
September 04, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
July 25, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this family doctor friendly?
Yes
Was the waiting area spacious?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
June 10, 2011
Dr. Mathew is a great family physician. You can tell he cares about the patients and really listens when they speak. However, I am often frustrated at the delay between my appointment time and the time I'm actually seen, especially in the afternoons. Go in the morning of you can; they haven't had as much of a chance to get behind.


by flora
May 31, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider late to your appointments?
No, they were on time
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider treat every client equally?
No, they definitely favor certain clients
by Anonymous
March 09, 2011
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Map and Directions
11910 HG Trueman Rd, Lusby, MD 20657