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Domingo Rocha Jr, MD

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Domingo Rocha Jr, MD
North Carroll Family Physician
(19 Reviews)
> Get Phone Number & Directions
4231 North Woods Trl Hampstead, MD 21074
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer flexible appointment times?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 07, 2011
Did this family doctor answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
September 30, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Was this provider's staff friendly?
Friendly Enough
by Anonymous
September 23, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
September 12, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was the waiting area spacious?
Yes, extremely spacious
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
August 23, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
August 18, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 17, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Robin B
May 19, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
April 21, 2011
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Map and Directions
4231 North Woods Trl, Hampstead, MD 21074