Catherine Brophy, MD

Catherine Brophy, MD
Brophy Owens Family Practice 10845 Town Center Blvd # 20 Dunkirk, MD 20754
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Consumer Feedback

(35 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this family doctor answer all of your questions?
Yes
Did this provider have reasonable prices?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
July 28, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
July 24, 2011
Were you able to relax during your appointment?
Yes
by Anonymous
June 21, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
June 20, 2011
Dr Brophy is great, always willing to take what ever amount of time needed for each patient. You may have to wait a bit, but she is worth it.
by Sean
June 20, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
May 26, 2011
Did this provider use excessive foul language?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this family doctor use current and safe equipment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
May 10, 2011
Was this provider's staff friendly?
No, they were rude
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider answer all of your questions?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
May 10, 2011
Was it easy to make an appointment with this provider?
No, it took a while
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
May 03, 2011
Was this family doctor friendly?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
April 18, 2011
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