Dr Henry K Pong DDS

Dr Henry K Pong DDS
Dr Henry K Pong DDS 3820 Central Avenue Lake Station, IN 46405
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by Steve Vode
January 09, 2012
I am a coward when it comes to dentist. I hate being in there; it causes me a lot of anxiety. Dr. Pong's cheerful personality has always made me calmer and offeres me gas to keep my stress down.
I really appreciated that they let me rinse every so often during my dental procedure. I've been to other dentists that never let me rinse and its awful. They made an extra effort to inspect my teeth very thoroughly and make sure every question and concern I had was addressed. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Mark
November 14, 2011
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider prominently display their diplomas or business license?
Yes
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
September 21, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Are you going to visit this provider again?
Without a doubt!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
July 22, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was the dental equipment clean?
Yes
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous
June 08, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
May 04, 2011
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