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Aspen Dental Group

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Aspen Dental Group
Aspen Dental Group
(18 Reviews)
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114 Executive Drive Suite B Lafayette, IN 47905
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They made the extra effort to make sure every question and concern I had was addressed. I dealt with Dr Jones and he and his assistant and the had me as comfortable as possible. I am so glad I chose them to go to. THANK YOU TO EVERYONE who made my visit the best it could be! Kudos guys!
by matt hardesty xxx.xxx.64.175
April 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
Without a doubt!
by diana xxx.xxx.255.100
February 14, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
November 08, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this dentist use current and safe equipment?
Yes
Did this provider answer all of your questions?
Yes
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Were you able to relax during your appointment?
Yes
by Anonymous
October 24, 2011
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I loved that they let me rinse my mouth every few minutes during my procedure. It's always uncomfortable trying to sit through an entire procedure without being able to rinse or relax your jaw for a minute. I was confident that they were using the latest treatment methods.
by Cassidy L. Morris
October 12, 2011
Did this provider prominently display their diplomas or business license?
Yes
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did the staff call you to remind you about your upcoming appointment?
No, I don't think they cared whether I showed up or not
Did this dentist explain your dental procedure to you?
Yes
by Anonymous
September 28, 2011
I couldn't believe how rude and verbally abusive he Dentist was. "Dr." Heath was a total jerk - I don't know any other way to put it. It is uncomfortable going to a dentist anyway and then to be screamed at . I don't care if he had a bad day - you don't treat paying customers like he did. He screamed ( with dental assistant present) I should get false teeth and not waste his time as he didn't have time to give a filling it was way after 5pm! I was flabbergasted! He took my money and billed insurance but did NO WORK. After going somewhere else the dentist's there all had nothing good to say about "Dr.": Heath. He has a poor professional reputation among other dentists. It was obvious Aspen Dental - Mr. Heath was not respected. I have not gone back and would NEVER recommend someone objecting themselves to Heath's verbal abuse!
by Former patient
July 11, 2011
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I have been a patient for 12 or 13 years and have been pleased with the care that I and my family have gotten. i have recommended this office to many friends.
by Peggy
March 02, 2011
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Map and Directions
114 Executive Drive Suite B, Lafayette, IN 47905