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Gerard Pena, MD

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Gerard Pena, MD
Slidell Ear Nose & Throat
(15 Reviews)
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1850 Gause Blvd E Ste 301 Slidell, LA 70461
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
November 08, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
October 13, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
by Anonymous
September 15, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
April 04, 2011
I got an appointment quickly. I've never had to wait too long. I felt very involved in my treatment method here. They made me feel like my opinion mattered and carefully listened to all of my input in regards to treatment. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
by jimsgirl
March 04, 2011
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Map and Directions
1850 Gause Blvd E Ste 301, Slidell, LA 70461