Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider give unbiased advice?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's staff friendly?
Yes
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back