Capitol Community Health Center Dental Clinic

Capitol Community Health Center Dental Clinic
Capitol Community Health Center Dental Clinic 2239 E Cook Street Springfield, IL 62703
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Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.74.118
January 16, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.152.106
January 13, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this dentist friendly?
Friendly Enough
Would you refer this provider to a family or friend?
Yes
by Anonymous
January 10, 2012
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 09, 2012
Did this dentist answer all of your questions?
Yes
Did the staff call you to remind you about your upcoming appointment?
No, I don't think they cared whether I showed up or not
Was this provider's staff friendly?
Friendly Enough
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
December 26, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this dentist explain your dental procedure to you?
Yes
by Anonymous
October 06, 2011
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Did you experience unnecessary pain during your visit?
No
Did this provider have reasonable prices?
Absolutely!
by Anonymous
September 29, 2011
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this provider have reasonable prices?
Absolutely!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
September 29, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything.
by tammy fisher
September 27, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider give unbiased advice?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's staff friendly?
Yes
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
September 21, 2011
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