Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider promptly return your phone calls?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Would you refer this provider to a family or friend?
Yes